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FAQ

You can send me a message using my enquiry form

My phone and email details are also listed there.

You may also connect with me on our Facebook or Instagram page @Shantelleandco.

We are a mobile massage service only. So we come to you!

We service throughout all of western Sydney. 

    • Campbelltown
    • Camden
    • Picton
    • Liverpool
    • Penrith
    • Blacktown
    • Fairfield
    • Parramatta
    • Canterbury/Bankstown

The massage therapist will ask you to fill out a massage form prior to your massage that will ask you what you are looking for. The massage therapist will then advise you with the information you have given her what is the right treatment for you.

Booking options are 1 hour, 90 minutes and 2 hours.

To enjoy the experience of a full body massage, we recommend minimum 90 minutes.

Popular relaxation massage – 90 minute full body experience.

However, depending on your treatment if you are wanting specific areas to be massaged you may only need an hour. If you are wanting a full body massage many people prefer 90 Minutes or 2 hours.

Lay down, relax & enjoy your massage! Please do not hesitate to feel you need to talk to the massage therapist during your session unless you would like to. The therapist may ask you questions during your massage relevant to your treatment & may ask you to move your position. This is your massage, do as you wish. If you want to fall asleep, listen to your own music or have a chat its completely up to you!

Only remove the clothing you are comfortable with. Your underwear MUST stay on throughout the duration of the session. The massage therapist will only ask you to remove clothing that will be relevant to the areas we will be massaging. Your body will be covered at all times & will only reveal one area at a time that we will be working on. The therapist will step out of the room before & after your massage & give you privacy while you are changing.

Yes, we do! We accept all health funds! 

If you wish to claim back on your health fund, your massage therapist will email you 24/48 hours after your massage with a receipt that will include the provider number for your health fund. Once you receive it you can send it to your health fund, claim online or via the app and you will get your money back!

Cash, Bank Transfer or Card is accepted on the day of your massage.

Weekdays: 9:00am – 9:00pm (No massage appointments from 9pm onwards. Last massage appointments at 8pm.)

Saturdays: 9:00am – 3:00pm (No massage appointments from 3pm onwards. Last massage appointments at 2pm.)

Sunday and Public Holidays: Unavailable

We will require accessible parking for easy unloading and loading of equipment. We require a private space to set up the table (about 1m x 2m), which conveniently fits in small apartments eg. Lounge room / spare bedroom.

We will need to use your bathroom, to wash our hands before and after your massage.

We will bring everything needed for a perfect home massage; a professional table, fresh sheets or towels, essential lotion/oils, soothing music, and most importantly – the best hands in the business!

You are welcome to use your own table, towels, sheets or music if preferred.

Self-Care Is Not Selfish

We live in such a fast paced world that our minds & bodies struggle to keep up with. Let Shantelle & Co help you recover, relax , & heal.
Book a mobile massage service today!

South West Sydney Mobile Massage Treatments